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Customer Support

Unparalleled enterprise-grade support

Korbyt is more than just a platform provider—we’re your long-term partner. With 24/7 critical support, a 99% issue resolution rate within 24 hours, and personalized service, we ensure your workplace experience and digital signage platform is always running at full capacity.

Korbyt support has your back

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Customer service that goes beyond the basics

Knowledge base

Our self-service Knowledge Base is packed with helpful guides, videos, and FAQs, so your team can troubleshoot or explore features on their own—anytime, anywhere.

API and integration support

Integrating systems can get complicated, but we’ve got your back. Korbyt’s expert API support ensures your digital signage, workplace communications, and management tools all work together seamlessly, saving your IT team time and effort.

Custom support packages

No two businesses are the same, and neither are their support needs. Korbyt offers customizable support plans tailored to your operational goals—whether it’s advanced monitoring, additional training, or enhanced reporting.

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Frequently asked questions

Find answers to commonly asked questions about digital signage and workplace experience solutions.

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  • What is Korbyt Anywhere?

    Korbyt Anywhere is an enterprise-grade, AI-powered platform that integrates digital signage, workplace communications, and space management tools. It enables organizations to deliver timely, dynamic content across multiple channels, including digital displays, desktops, kiosks, and mobile devices. Designed for flexibility, the platform enhances employee engagement, streamlines room bookings, and fosters collaboration, making it easier to connect people in corporate, educational, retail, and other environments.

  • How does Korbyt Anywhere work?

    Korbyt Anywhere operates through an intelligent Content Management System (CMS) that provides flexible tools for content creation, publishing, and management. With support for a vast ecosystem of media players and System on Chip (SoC) solutions, it allows users to broadcast communication feeds simultaneously on multiple channels, integrate with various applications and data sources, and manage digital signage endpoints with features like remote reboot, upgrades, and auto-notifications.

  • Is Korbyt Anywhere suitable for all industries?

    Yes, Korbyt Anywhere is designed to cater to a wide range of industries including corporate, higher education, manufacturing, financial services, and contact centers. Its versatile platform supports various use cases from employee communication and student engagement to hospitality and retail banking customer communications, making it adaptable to any sector’s needs.

  • How secure is Korbyt Anywhere?

    Korbyt prioritizes security with its robust enterprise-grade security features. The Korbyt Anywhere platform is SOC 2 compliant, ensuring the highest standards of security and data protection.  Designed to  safeguard data, manage content, and facilitate safe integrations, the platform provides peace of mind for users across all industries.

  • What kind of support does Korbyt offer?

    Korbyt provides best-in-class support with a real person resolution rate of 99.99% within 24 hours. Our experienced team is dedicated to ensuring rapid deployment, quick resolutions, and continuous support to maximize the effectiveness of your digital signage and workplace communications. For customers with critical infrastructures, we offer 24/7 mission critical support.

  • How do I get started with Korbyt?

    Getting started with Korbyt is easy. Interested organizations can request a demo, and our team will reach out to schedule a meeting. This initial consultation will help tailor the platform’s capabilities to your specific needs.