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Use Case: Call Centers

October 11, 2024

Spark Innovation with Korbyt Anywhere and Videri Next-Gen Digital Canvases 

While many organizations struggle to keep pace with evolving technology, others embrace new tools to stay ahead, engage audiences, and streamline communication. The right combination...

August 13, 2024

Korbyt and NFS Technology: Creating the Modern Workplace Experience Platform

by Ankur Ahlowalia, CEO of Korbyt   Over the last several years, workplace dynamics have become more complicated than ever. Hybrid environments, remote workers, and digital...

October 11, 2021

Korbyt: Communicate, Evaluate, and Motivate Virtual Call Center Agents

Check out this recent interview with Gregg Apirian, Chief Experience Officer; Mark King, Vice President of Sales Europe and Ben Johnston, Vice President of Professional...

September 3, 2021

Case Study: Virtual Call Center Keeps Kaiser Permanente’s Commitment 24/7

The Challenge of a Remote Workforce Kaiser-Permanente is one of the nation’s largest health care providers. An important way it supports caring for its members...

February 3, 2021

Case Study: Amazon Connect Powers Call Center Performance

The Challenge of Data Integration With a reputation for strength and stability, Pacific Life delivers a promise to protect what matters most to its clients....

February 3, 2021

Digital Signage for Workplace Safety Communications

Digital Signage for Safety Communications Recent studies show that workplace illness and accidents have a significant impact on productivity, with 61% of men and 39%...

February 3, 2021

Benefits of Workplace Communications for Contact Centers

Employee engagement and consumer experience both benefit from intelligent workplace communications with omni channel delivery....

December 3, 2020

Korbyt Attains AWS Partner Network Select Tier to Deliver Enhanced Visualization and Performance Management within Contact Centers with Its Amazon Connect Integration

DALLAS, December 3, 2020/PRNewswire/ – Korbyt, a cloud workforce engagement platform leader, today announced it has attained AWS Partner Network Select Tier status. Through this achievement,...